Our pieces are made-to-order, for this reason, we cannot issue refunds but we will gladly clean and repair free of charge. The buyer is only responsible for shipping costs.
Thank you for your purchase and support!
Our designs are created as long lasting treasures. All metals oxidize naturally over time, if the oxidation is not to your liking, you can simply clean your jewelry at home, using mild soap, warm water, and a soft bristle toothbrush. Gently brush the piece in a circular motion then dry the piece immediately, so there are no water marks. Be careful with pearls and gemstones. Polishing cloths work well for shiny non-oxidized pieces.