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FREQUENTLY ASKED QUESTIONS (FAQ)

What kind of jewelry do we sell?

Our pieces are charming semi-fine jewelry for everyday, ready-to-wear fashions. We cater to individuals from all walks of life who are looking to accessorize their lives with confidence and class. 

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How do I keep my pieces clean at home?

It is recommended that you do the following to keep your jewelry clean and in good shape:

1. Remove before bed.

2. Remove before physical activities.

3. Avoid direct contact with perfumes and lotions.

4. Remove before baths/showers/swimming.

5. Store in a pouch or box when not wearing.

6. Gently clean with a polishing cloth, as needed. Please check our shop for polishing cloths available. 

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What's your return/exchange policy? 

We understand that you may have changed your mind about your order. To read our return policy, please visit the "RETURN POLICY" page, located as a subpage to this FAQ page.

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Is sterling silver a good metal?

Yes! Sterling silver (92.5) jewelry is of high-quality. It's typically the best for people with sensitivities/allergies to metals. Sterling silver consists of 92.5% pure silver and 7.5% alloy, usually copper. Copper is added to silver for durability because fine silver is very soft and will not withstand tension. Sterling silver is very popular amongst jewelry collectors and designers. Due to the copper content, it can oxidized quickly, but can easily be cleaned with a polishing cloth. Sterling silver is durable, timeless, and when cared for properly, can last a lifetime.

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What are our gold-plated jewelry made with?

There are several methods of gold-plating that are available in the industry. Although gold is known to be a highly expensive metal, it has a certain appeal that many people enjoy. Our gold jewelry is gold-plated over sterling silver. Doing so has two benefits: quality and affordability. Plating over sterling silver is higher in quality than plating over cheaper alloy metals such as brass. 

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What if I'm allergic to base metals, which type of gold jewelry should I choose?

If you are allergic to lower base metals like brass, copper or nickel, it’s best to wear sterling silver and gold-plated over sterling. If you are uncertain, please consult a health professional to find out more details about metal allergies. We do not suggest purchasing jewelry until you are certain what your allergies/sensitivities are. We are not qualified to give medical advice, nor are we liable for any reactions to metals.  

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Where do we ship?

We ship our packages anywhere USPS delivers! USPS is our preferred currier.

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